To improve your service, you must determine whom you actually serve. Creating a charter can help you clarify your responsibilities.
- By William McKnight
- April 11, 2016
If an advanced analytics project is going to succeed you gave to market it -- hard.
- By Steve Swoyer
- April 11, 2016
Keep marketing your BI team because user management will not automatically see you as the technological authority.
- By Max T. Russell
- April 6, 2016
Increasingly, IT is involved as a partner with marketing, not a dictator.
- By Steve Swoyer
- April 1, 2016
Organizations must recognize when an overly restrictive governance regimen is an impediment to innovation -- particularly to innovation that has the potential to accelerate business intelligence or analytical development.
- By Steve Swoyer
- March 18, 2016
The prevailing phenomenon that seems to be the source for all of IT's problems can be boiled down into a single, simple sentence.
- By Jill Dyché
- March 11, 2016
Is acting as a liaison between IT and business users a good idea? Jill offers three conditions before you agree to serve in such a position
- By Jill Dyché
- February 18, 2016
Business is all about decisions, but can those decisions be automated? Get ready for decision-making machines.
- By Barry Devlin
- February 11, 2016